M365 Administrator

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Design, implement, and oversee the M365 GCC tenant.

• Provide operational support and service delivery for requests from customers and developers.

• Diagnose and resolve complex incidents.

• Collaborate with architects, network engineers, and security specialists to test and roll out Power Platform updates.

• Deliver comprehensive service support for SharePoint, Teams, Power Platform, and Dynamics365.

• Develop and configure DLP policies for Power Platform.

• Manage the life cycles of Power Platform environments.

• Oversee the Power BI environment and its workspaces.

• Engage in service delivery initiatives aimed at enhancing availability, security, and performance.

• Lead or contribute to the troubleshooting of complex incidents alongside infrastructure teams.

• Assist in creating and maintaining standard operating procedures and runbooks.

• Relay operational status, progress on deliverables, upcoming changes, and scheduled outages to customers.

⛳️ Requirements

• Ability to obtain DHS EOD clearance.

• BA with 12 years of relevant experience, AA with 14 years of applicable experience, or 18 years of experience overall.

• A minimum of 5 years of relevant experience supporting SharePoint, Teams, and Power Platform.

• Excellent communication skills.

• At least 5 years of relevant experience in architecture and designing solutions with Microsoft 365.

• Practical experience with SharePoint Online, Teams, and Power BI.

• Experience in implementing, deploying, migrating, and supporting M365 collaboration services.

• Proficient with M365 PowerShell and automation.

• Experience with Microsoft Teams Voice and Conferencing is an advantage.

• Microsoft Certification is preferred.

🏝️ Benefits

• Flexible time off benefit.

• Comprehensive learning resources.

• Healthcare benefits.

• Wellness benefits.

• Financial benefits.

• Retirement benefits.

• Family support benefits.

• Continuing education benefits.

• Time off benefits.

• Competitive compensation.

• Opportunities for learning and development.