Logistics Manager – Pharmaceutical Supply Chain

This is a fully remote position, open to applicants in Kenya.

📋 Description

• Oversee international shipments from Europe, Asia, and the Middle East to West Africa.

• Manage multimodal transportation, including air, ocean, and road, with a focus on temperature-sensitive shipments.

• Ensure compliance with agreed-upon Incoterms.

• Coordinate import clearance procedures across various West African countries.

• Liaise with customs authorities, standard organizations, and pharmaceutical regulatory bodies.

• Confirm that all import documentation, permits, waivers, and approvals are accurate and compliant.

• Maintain daily relationships with freight forwarders, shipping companies, and clearing agents.

• Collaborate with global and regional logistics providers.

• Assist with routing optimization, shipment consolidation, and initiatives aimed at cost efficiency.

• Track partner performance and adherence to service level agreements (SLAs).

• Facilitate the execution of donor-funded and humanitarian shipments.

• Manage duty waivers, exemptions, and compliance requirements specific to programs.

• Identify and proactively address operational risks.

• Resolve shipment disruptions and escalate critical issues as necessary.

• Maintain thorough shipment tracking and documentation.

• Generate operational reports that include estimated times of arrival (ETAs), delays, cost tracking, and clearance timelines.

• Leverage data to identify trends and inform operational decision-making.

• Contribute to the development of standard operating procedures (SOPs) and execution playbooks.

• Assist in meeting delivery requirements for key accounts while ensuring customer alignment.

⛳️ Requirements

• Experience in logistics, freight forwarding, or supply chain operations.

• Hands-on experience with customs clearance processes in West Africa.

• Knowledge of import and export regulations and clearance procedures.

• Experience managing air and ocean freight operations on international routes.

• Background in regulated supply chains such as pharmaceuticals, healthcare, or humanitarian logistics is preferred.

• Familiarity with temperature-controlled logistics is a plus.

• Proficient in Excel for analysis, tracking, and reporting purposes.

• Ability to interpret operational data to support decision-making.

• Strong stakeholder management skills across logistics partners, regulators, and internal teams.

• Excellent execution capability with a keen attention to detail and compliance.

• Strong communication, coordination, and problem-solving abilities.

• Proactive, adaptable, and solutions-focused mindset.

• Relevant certifications or professional affiliations in freight forwarding, customs clearance, or logistics are advantageous.

🏝️ Benefits

• Unlimited PTO: Take the time you need to recharge and maintain a healthy work-life balance.

• Monthly wellness allowance: Prioritize your health and well-being with additional support.

• Paid parental leave: Enjoy time off to bond with your new family member without added stress.

• Flexible working hours: Have the freedom to structure your workday in a way that suits your lifestyle.

• Annual off-site retreats: Connect with the team and build lasting relationships during our company retreats.

• Fully remote work: Enjoy the ability to work from anywhere in the world and be part of our distributed team.

• The chance to make a difference: Join a mission-driven company dedicated to improving healthcare equity.

• Competitive salaries: We provide a compensation package that reflects your skills and experience.

• Ample opportunities for growth: We believe in nurturing talent and providing avenues for professional development and advancement.