Logistics Coordinator

This is a fully remote position, open to applicants in Virginia, +4 more states.

📋 Description

• Overseeing exceptions related to live shipments via Cryoport’s web portal and email alerts

• Raising exceptions with Logistics Managers internally

• Managing and directing communications from clients and carriers within the organization

• Engaging in external communications with carriers and clients during the shipment process

• Conducting follow-ups through both written and verbal communication

• Handling incoming calls and redirecting them to the appropriate departments

• Assisting in the onboarding process for new clients

• Processing orders and obtaining necessary approvals

• Performing administrative tasks such as data entry, among other responsibilities

• Availability to work after hours and/or on weekends when required

⛳️ Requirements

• A high school diploma or GED is mandatory

• Proficiency in Microsoft Office, including Outlook, is required

• A minimum of 2 years of experience in General Logistics management and Customer Service is preferred

🏝️ Benefits

• Comprehensive benefits package

• Opportunities for professional growth and development

• Supportive work environment