Logistics Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish robust relationships with clients by maintaining regular communication to address both immediate and long-term needs.

• Oversee customer expectations and deliver outstanding customer service.

• Collaborate with the Implementation team on successful initiatives to ensure the accuracy of our pricing program.

• Engage in rate matrix assessments to maintain profitability and competitiveness for key accounts.

• Take part in rate calculations, prepare reports, and create presentations for all significant spend bids.

• Ensure that customer commitments are fulfilled by collaborating with internal teams and executing necessary operational tasks.

• Recognize, manage, and foster new business relationships within the target market.

• Work together with the Customer Service Manager to deliver optimal transportation service solutions.

• Keep an updated database of clients, prospects, partners, and vendors.

• Track market trends, product innovations, and competitors' offerings, pricing, and sales activities.

• Carry out administrative responsibilities, such as preparing sales budgets and reports, maintaining sales records, and filing expense account reports.

• Consult with clients to address issues and provide ongoing support.

• Organize meetings with prospects, sales, and current customers in close collaboration with the VP of Sales/CS.

⛳️ Requirements

• 1-2 years of experience in account management within the transportation and logistics sector is advantageous.

• A recent degree from a college or university in Sales & Marketing or a related business field is mandatory.

• A minimum of 3 years of sales and account management experience in the transportation and logistics sector is preferred.

• Outstanding customer service capabilities, with a strong commitment to both internal and external customers.

• Excellent communication, analytical, and organizational skills.

• Ability to work independently with minimal supervision as well as thrive in a team setting.

🏝️ Benefits

• Competitive Salary

• Healthcare Benefit Package

• Career Growth