Loan Processing Specialist

This is a fully remote position, open to applicants in Florida, +2 more states.

📋 Description

• Gather, prepare, and manage all essential documentation for mortgage loan files until approval.

• Maintain high customer service standards while addressing inquiries.

• Ensure that loan processing adheres to bank, regulatory, and investor guidelines.

• Organize loan files for submission to underwriting by entering data into the system, completing processing sheets, and prioritizing necessary documents.

• Review and confirm the accuracy and currency of each file's information.

• Request credit reports, title commitments, surveys, and appraisals from relevant parties.

• Serve as the intermediary between customers and all transaction participants, keeping customers updated on loan status.

• Submit files via automated underwriting for approval and deliver completed loan packages to the designated underwriter for final approval.

• Prepare approved loans for closing and coordinate the closing process with lenders, borrowers, and title companies.

• Participate in seminars, in-house training sessions, and/or read mortgage publications to stay informed about new loan product guidelines and processing procedures.

• Send verification requests for deposits, employment, installment loans, mortgages, and rentals as needed.

⛳️ Requirements

• High School Diploma or equivalent.

• At least one to three (1 - 3) years of experience in mortgage processing or two to three (2 - 3) years of clerical, administrative support, or a related field.

• State Licensing may be required in certain states.

• Familiarity with FNMA and Freddie MAC guidelines.

• Knowledge of VA and FHA guidelines preferred.

• Understanding of loan processing and closing policies, procedures, documents, underwriting requirements, governmental and agency requirements, terminology, and automated processing systems.

• Comprehension of credit policies and approval processes.

• Proficient in the use of general office equipment.

• Strong analytical and problem-solving abilities.

• Excellent interpersonal skills to collaborate effectively with loan officers and customers.

• Outstanding verbal and written communication skills.

• Exceptional organizational and time management capabilities.

• Ability to manage multiple tasks/projects and deadlines simultaneously.

• Capacity to perform well under pressure.

• Proficient typing speed of at least 60 WPM with accuracy.

• Capability to work under occasionally demanding conditions while maintaining professionalism and enthusiasm.

• Ability to lift 10-20 lbs. of files or other loan documents.

• Ability to sit for extended periods while preparing and processing mortgage loan files.

🏝️ Benefits

• Competitive overall compensation package.

• Work/Life balance.

• Employee engagement activities and recognition awards.

• Years of Service awards.

• Opportunities for career enhancement and growth.

• Leadership Academy and Mentor Program.

• Continuing education and career certifications.

• A variety of healthcare coverage options.

• Traditional and Roth 401(k) retirement plans.

• Attractive Wellness Program.