Licensed Insurance Sales Representative

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Interact with insurance seekers through inbound/outbound calls, live chat, SMS, and various other channels in a remote call center setting.

• Leverage insurance knowledge to identify customer needs, reveal coverage gaps, and suggest customized Allstate solutions.

• Transform warm leads into customers utilizing a consultative sales approach; cold calling is not required.

• Propel sales growth while providing an outstanding, customer-centric experience.

• Manage inbound and outbound customer calls as the main method of customer engagement.

• Ensure availability during designated work hours to meet call volume and service expectations.

• Conduct consultative sales conversations and complete transactions during live customer engagements.

• Follow assigned schedules, which may include evenings and weekends, according to business coverage requirements.

• Achieve established productivity, quality, and performance benchmarks.

• Navigate multiple computer systems concurrently while actively interacting with customers.

⛳️ Requirements

• A minimum of 1 year of experience in sales or customer service with a sales emphasis.

• Preferred: Active Personal Lines or Property & Casualty Producer license in the state of residence.

• If unlicensed, must be able to secure a Personal Lines or Property & Casualty Producer license with Allstate’s assistance.

• Required to acquire and maintain all necessary resident and non-resident Producer licenses to sell insurance products in states designated by Allstate.

• Must surrender all non-Allstate insurance carrier appointments and cannot hold active appointments with other carriers during employment, following Allstate policies.

• High school diploma or GED is mandatory.

• Must have reliable high-speed internet with a wired Ethernet connection.

• Minimum internet speeds of 50 MB download and 5 MB upload are required.

• A dedicated, private, and distraction-free workspace at home is necessary.

• Willingness to work evenings and weekends is essential.

• Open to feedback and performance coaching.

• Excellent communication, critical thinking, and multitasking abilities are needed.

• Competitive, highly self-driven, and motivated by performance rewards.

• Capable of working independently and holding oneself accountable.

• Ability to operate multiple computer systems simultaneously is required.

• Position is available only within the US, excluding residents of Puerto Rico, California, New York, Alaska, Hawaii, and Washington state.

• Must reside in an area where the local minimum wage does not surpass the position’s base pay.

• Submission to a background check is mandatory.

• Allstate typically does not sponsor individuals for employment-based visas for this role.

🏝️ Benefits

• Health, dental, and vision insurance.

• 401(k) plan with company match and pension plan.

• Tuition reimbursement and opportunities for career development.

• Wellness programs available.

• Paid training from day one, including both classroom and hands-on learning.

• Licensing support: study materials, exam reimbursement, and assistance provided.

• Monthly internet reimbursement.

• Home office equipment supplied by Allstate.

• Comprehensive technology setup consisting of a laptop, monitors, headset, keyboard, and mouse.

• Monthly connectivity reimbursement to help offset internet expenses.

• Uncapped performance-based incentives offered.

• Bonuses may be available for qualified licensed external candidates who complete licensing prior to hiring or possess an active Property & Casualty or Personal Lines license before starting.