Licensed Insurance Sales Agent, Quebec – Bilingual

This is a fully remote position, open to applicants in Canada.

📋 Description

• Engage with potential members who show interest in our pet insurance offerings.

• Utilize a consultative approach to grasp each member’s specific needs and customize insurance solutions accordingly.

• Highlight the advantages of Trupanion’s pet insurance policies, focusing on benefits rather than costs.

• Maintain control over calls and effectively steer conversations to facilitate enrollment.

• Provide comprehensive information regarding policies and coverage options, addressing any questions or objections from members.

• Accurately enroll pets in insurance policies, ensuring thorough collection and documentation of necessary information.

• Act as the main point of contact for current members, addressing policy inquiries, offering guidance, and ensuring overall member satisfaction throughout the process.

• Manage requests from current members who express a desire to cancel their pet insurance policy, demonstrating active listening and strong problem-solving abilities to understand concerns, explore alternatives, and work towards member retention.

• Communicate with members via phone and email, adjusting your communication style to align with each member’s preferences.

⛳️ Requirements

• At least two years of experience in a sales and/or customer service capacity, showcasing a proven ability to deliver outstanding service.

• Previous experience in a bilingual sales or customer service position.

• Active Level 1 Property & Casualty (P&C) insurance license or Level 1 Personal Property & Casualty license recognized by the AMF.

• Full professional proficiency in both English and French, with the capability to switch effortlessly between languages during member interactions.

• Exceptional verbal and written communication skills in English and French.

• Ability to adapt to the diverse needs and preferences of members.

• Goal-oriented mindset with an emphasis on achieving and surpassing sales objectives.

🏝️ Benefits

• Employer-paid supplemental health insurance for you and your family.

• Trupanion collaborates with Wealthsimple to manage your RRSP, pension, etc.

• Four weeks of paid vacation and 11 flexible personal days (you can select which days are most important to you!).

• Five weeks of paid leave; eligibility for a sabbatical after five years of employment.

• Employer-funded medical insurance for one pet (cat or dog).

• Paid time off for volunteering with non-profit organizations.

• Open, friendly, and enjoyable pet-friendly work environment.