Property & Casualty Licensed Insurance Representative

This is a fully remote position, open to applicants in Utah.

📋 Description

• Manage and respond thoughtfully to all incoming and outgoing customer inquiries.

• Deliver outstanding customer service through attentive listening.

• Handle confidential customer information with care and discretion.

• Strive to resolve issues during the first call by being proactive, patient, empathetic, and understanding.

• Communicate effectively with customers, employing retention strategies when necessary.

• Recognize customers who are comparing options and inquiring about contract terms, providing assistance with the appropriate pricing plan.

• Compassionately manage sensitive situations related to healthcare needs, education, and preventive planning.

⛳️ Requirements

• High School Diploma or equivalent.

• At least 6 months of experience in customer service.

• Must be at least 18 years old.

• Capable of typing a minimum of 25 words per minute.

• Proficient with desktop computer systems and possess general knowledge of Windows-based systems.

• Previous customer service and/or sales experience is preferred.

• College degree is preferred but not mandatory.

🏝️ Benefits

• Medical, vision, and dental coverage.

• Employment Assistance Programs.

• Health and personal time off (HPT).

• Leave programs.

• Competitive 401(K) plans.

• Life insurance.

• Supplemental medical coverage.

• Critical care insurance.

• Pet insurance.

• Retailer discounts.