Legal Executive Assistant, Mandarin/English

This is a fully remote position, open to applicants in Taiwan.

📋 Description

• Provide administrative and coordination assistance to attorneys and internal teams, which includes document organization, scheduling, follow-up, correspondence, and workflow management.

• Aid in the preparation, formatting, organization, and filing of legal documents, applications, supporting evidence, and other materials related to cases under the supervision of attorneys.

• Professionally communicate with clients and potential clients in both Mandarin and English via phone, email, messaging platforms, and other approved communication channels.

• Keep precise and current client and case records in CRM and case management systems, documenting interactions, tracking follow-ups, monitoring progress, and organizing digital files.

• Assist with the client intake process as necessary by screening inquiries, identifying client needs, scheduling consultations, collecting preliminary information, and guiding prospective clients through the next steps.

• Foster and maintain positive working relationships with clients, attorneys, business partners, third parties, and internal team members.

• Monitor deadlines, coordinate outstanding tasks, follow up on required information, and help ensure that client and case-related matters progress efficiently.

• Utilize legal technology, CRM platforms, productivity tools, and AI-assisted systems to enhance organization, communication, accuracy, and workflow efficiency.

⛳️ Requirements

• Bachelor’s degree is required.

• Prior experience in a law firm is highly preferred; this may include roles in legal support, administration, client services, intake, case coordination, or a related function.

• Must be fluent in Mandarin and English, both written and spoken.

• Experience with U.S. immigration law is preferred but not mandatory.

• A strong interest in learning about U.S. immigration processes, legal workflows, and client service standards is essential.

• Excellent communication, organization, follow-up, and relationship management skills are required.

• Ability to adapt to various responsibilities and work effectively across legal, administrative, and client-facing functions.

• Comfortable using CRM systems, case management platforms, productivity tools, and new technologies.

• Strong attention to detail, sound judgment, and the ability to professionally handle confidential information are crucial.

• Must maintain a minimum of 5 hours of overlap with the firm’s operating hours in Pacific Time (PT), depending on operational needs and team coordination.

• The application process may include a brief writing, communication, or practical assessment in addition to the standard application form and interview process.

🏝️ Benefits

• Comprehensive training and onboarding to ensure your success.

• Ongoing opportunities for professional development and career advancement.

• Collaborative and empowering culture within a global legal team.

• Exposure to a diverse range of U.S. immigration matters, legal workflows, and client service processes.

• Fully remote position based in Asia.

• Flexible scheduling to promote productivity and work-life balance.

• Work from the comfort of your home with no commute.

• Competitive compensation based on experience and qualifications.

• Holiday pay for all U.S. federal holidays recognized by the firm.

• Performance-based bonuses to acknowledge your contributions.

• Periodic remuneration reviews to guarantee fair and competitive compensation.

• A culture that values initiative, reliability, and professionalism.

• An environment that encourages innovation and continuous learning.