Lead Program Manager – GTM

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and oversee comprehensive go-to-market initiatives, encompassing timelines, milestones, and interdepartmental dependencies.

• Collaborate with finance, operations, implementation teams, sales, and client engagement leadership to safeguard the client experience and identify potential value risks.

• Coordinate action strategies that support revenue goals.

• Conduct regular pipeline evaluations to identify risks and gaps that may impact client value realization, renewals, and growth.

• Prepare reporting for board and executive levels, translating program data into narratives that are ready for decision-making.

• Foster collaboration and shared responsibility among sales, client engagement, marketing, finance, and operations teams.

• Work alongside GTM Operations on developing enablement materials, playbooks, and training sessions.

• Manage program governance and provide consistent reporting metrics to leadership.

• Lead cross-functional workshops to eliminate obstacles and ensure programs remain on schedule.

• Identify gaps in the client-lifecycle process and spearhead improvement initiatives from problem identification to implementation.

• Monitor signals of client experience and adjust programs based on insights gained.

• Manage program documentation, communication schedules, and stakeholder updates.

• Undertake special projects and other assigned responsibilities.

⛳️ Requirements

• A Bachelor’s degree or an equivalent mix of education and/or relevant experience is also acceptable.

• Over 8 years of experience in program or project management.

• Ideally, experience in go-to-market, client success, or revenue operations roles.

• Strong analytical skills with the ability to convert client health, retention, and revenue data into actionable plans.

• Skills in cross-functional communication and stakeholder management.

• Proficiency in Microsoft Dynamics 365.

• Experience with program management tools such as Asana and Smartsheet.

• Ability to provide a dedicated and secure workspace.

• Capability to offer high-speed internet access/connectivity along with office setup and maintenance.

• Must be able to perform tasks with or without reasonable accommodations.

🏝️ Benefits

• Discretionary bonus consideration.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Disability insurance coverage.

• Life insurance coverage.

• 401(k) savings plans.

• Paid family leave.

• 9 paid holidays each year.

• 17–27 days of Paid Time Off (PTO) annually, depending on specific level and duration of service with Cotiviti.