Lead Marketing Data Quality Engineer

This is a fully remote position, open to applicants in Kentucky, +2 more states.

📋 Description

• Oversee the coordination, planning, and execution of testing for marketing data products.

• Validate data to ensure that business requirements are accurately developed without introducing defects.

• Generate test data for effective data validation.

• Document and address complex issues while providing resolution updates to management.

• Enhance testing processes and suggest future configurations.

• Guide product owners in improving requirement details to minimize defects in lower environments.

• Conduct workflow analysis and propose quality enhancements.

• Manage the testing validation lifecycle for data products that support marketing initiatives, customer acquisition, member identification and profile management, as well as patient onboarding, engagement, retention, and satisfaction.

• Define and prioritize validation scenarios and test cases for data products.

• Collaborate with product owners and data stewards to comprehend user stories and ensure comprehensive testing.

• Draft test cases and test steps in Azure DevOps, incorporating both positive and negative scenarios.

• Coordinate with development teams and scrum leaders regarding release scope and communications with stakeholders.

• Take ownership of data product test plans and construct release test plans in Azure DevOps.

• Recommend testing priorities to align with release commitments.

• Collaborate with product owners on strategic roadmaps and operational and regulatory requirements.

• Write and modify SQL queries for data validation, product performance analysis, and collaboration with analytics teams and downstream data consumers.

• Act as the primary liaison for Agile delivery teams throughout test planning, test case execution, and test data creation.

• Manage testing timelines and communicate progress, obstacles, and delivery milestones.

• Remove testing impediments, including access requests, missing test data, missing supporting data, and clarifications of requirements.

• Validate requirements, accept completed work, and ensure deliverables satisfy acceptance criteria.

• Partner with engineering, analytics, enterprise stakeholders, upstream/downstream systems, and vendors to provide validated, scalable data-driven solutions.

• Monitor usage, adoption, and performance metrics to identify areas for improvement and optimization opportunities.

• Serve as the initial point of contact for operational issues related to Marketing Data Products.

• Ensure consistency and accuracy in documentation and reporting systems for testing.

• Ensure solutions adhere to relevant regulatory and legal standards.

• Create and maintain documentation that outlines test plans, test cases, test steps, testing support requirements, and testing execution.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, Computer Science, Data Analytics, or a related field, or 10 years of relevant experience without a degree.

• Over 8 years of experience in quality engineering, testing validation, quality assurance, or a similar role in a data-driven environment.

• At least 2 years of experience in project, product, or testing leadership.

• Familiarity with Agile frameworks such as Scrum or SAFe.

• Proficient in writing test cases, test planning, test data creation, test execution, and evaluating testing outcomes.

• Ability to prioritize testing in alignment with business strategies and planned product deliveries.

• Experience managing test plans, coordinating testing across teams, and tracking testing outcomes to recommend improvements for defect reduction.

• Knowledge of data platforms and analytics tools.

• Strong communication and collaboration skills across engineering, analytics, and business teams.

• Excellent problem-solving abilities and capacity to act as a first responder for operational issues.

• Working knowledge of SQL, with the capability to write and modify queries for data validation and performance analysis.

• Proactive and assertive in keeping progress on track through continued follow-up.

• A passion for enhancing consumer experiences.

• Must be a U.S. Citizen or Lawful Permanent Resident; sponsorship is not available.

• Availability to work Eastern Standard Time hours.

• Ability to meet home internet requirements of at least 25 Mbps download and 10 Mbps upload.

• Must work from a dedicated space to protect member PHI/HIPAA information.

• Preferred: Experience with Databricks.

• Preferred: Master’s degree in a relevant field or an MBA focused on marketing or technology.

• Preferred: Understanding of marketing data ecosystems, segmentation, targeting, and campaign measurement.

• Preferred: Experience with enterprise-level marketing IT systems and vendor-managed solutions.

• Preferred: Knowledge of customer lifecycle management and growth strategies.

• Preferred: Familiarity with JIRA, Confluence, Azure DevOps, or similar tools.

• Preferred: Experience modernizing legacy systems or integrating upstream data sources.

• Preferred: Involvement in data user story acceptance testing and post-production validation.

• Preferred: Agile Product Ownership certification such as CSPO or SAFe POPM.

• Preferred: Experience in healthcare data.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Occasional travel to Humana offices for training or meetings may be required.

• Self-provided internet service requirement of at least 25 Mbps download and 10 Mbps upload for home or hybrid employees.

• Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information.