Lead Applications Analyst

This is a fully remote position, open to applicants in Alabama, +16 more states.

📋 Description

• Provide leadership and guidance for the design, testing, and implementation of intricate information systems and solutions.

• Create and adhere to project schedules, plans, and timelines.

• Develop, facilitate, and assess training sessions for staff, end-users, and Information Systems personnel.

• Engage in team projects and coordinate work assignments along with problem-resolution initiatives.

• Lead or assist in project management activities to provide business-oriented solutions.

• Offer advanced support for operating systems and software applications.

• Analyze, design, build, test, implement, deploy, and maintain computer programs and systems.

• Translate user and departmental information system requirements into technical solutions.

• Identify opportunities for application development to enhance productivity and service levels.

• Establish and enforce standards for technical development, application support, and information management.

• Support applications in development projects and tackle complex problem-solving efforts.

• Participate in a rotating after-hours application support call schedule.

• Provide technical solutions and alternatives for resolving critical system issues.

• Prepare, conduct, and evaluate staff training, modifying materials as necessary.

• Deliver courteous and effective customer service while resolving customer inquiries or requests.

• Submit weekly activity reports and update the Manager regarding project and assignment statuses.

• Perform additional duties and special projects as assigned by the Manager.

• Foster safe, compassionate, personalized, and efficient experiences for patients, staff, visitors, and colleagues.

⛳️ Requirements

• Associate degree and five (5) years of relevant experience; or six (6) years of experience in place of a degree.

• Six (6) years of progressively responsible experience in large corporate systems development and implementation activities.

• Experience with Healthcare Management Information Systems (MIS).

• Preferred experience in system design, build, testing, and implementation.

• Proven ability to lead projects and support the resolution of complex problems.

• Experience in directing other analysts.

• A demonstrated history of successfully completing tasks and projects.

• Ability to mentor team members and other analysts.

• Exceptional communication skills.

• Industry training and progressively responsible experience with knowledge and skills related to large, complex corporate information systems.

• Comprehensive understanding of application support, development tools, and methodologies.

• No licenses or certifications are required.

• Ability to participate in a rotating after-hours application support schedule.

• Commitment to Memorial Hermann policies, procedures, standards, mandatory/continuing education, and skills competency requirements.

🏝️ Benefits

• Full-time employment.

• Support for mandatory/continuing education and skills competency.

• Opportunities for professional growth and development.

• Mentorship and preceptor opportunities.

• Participation in Partners In Caring, Customer Service, and Continuous Quality Improvement programs.