L3 Support, Java

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Provide L3 support in Java

• Implement code changes in production and verify processes

• Collaborate with the team to achieve support goals

• Monitor and maintain systems in production

• Document issues and solutions for future reference

⛳️ Requirements

• 7-10 years of hands-on experience in development

• Advanced experience in Java/j2ee (Rest API, servlet, JavaScript/HTML, JSP, JDBC, Struts, Hibernate, Spring)

• Advanced experience working with multi-server/Tier servers: Tomcat, JBoss, WebSphere, and WebLogic

• Advanced experience in databases (DB2, Oracle, and Sybase)

• Intermediate to advanced experience in Unix and scripting (shell/perl)

• Good experience with monitoring tools for schedulers (Autosys, procmon, crontab)

• Advanced experience with IDEs like Eclipse and NetBeans

• Intermediate to advanced experience using Git, Jenkins, and other repositories/deployments

• Intermediate to advanced experience in support model (L2+/L3)

• Good exposure to production tools (ticketing/monitoring) such as Jira, ServiceNow and processes (familiar with Incident/problem) and change management

• Experience making code changes (Java, Unix, DB) in production and capable of executing end-to-end steps according to the SDLC process

🏝️ Benefits

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