KYC Operations Analyst

This is a fully remote position, open to applicants in India.

📋 Description

• Execute comprehensive KYC and EDD reviews across all customer risk categories, ensuring adherence to internal policies and global AML/CTF regulations.

• Conduct in-depth EDD investigations on high-risk individuals, including thorough analysis of identity, source of funds, and source of wealth.

• Evaluate financial crime, sanctions, and jurisdictional risks, escalating potential SAR cases with clear and defensible investigative documentation.

• Partner with Compliance, Fraud, and FIU teams to address complex escalations and uphold consistent risk decision-making.

• Perform efficiently in a high-volume environment while upholding high QA standards and achieving productivity KPIs.

• Serve as a KYC/EDD subject matter expert and a point of escalation for customer-facing and operational teams.

• Create and maintain operational processes, workflows, and documentation to facilitate scalable identity verification operations.

• Identify operational inefficiencies and suggest data-driven solutions to enhance quality, speed, and risk management.

• Provide project support and training for internal teams and BPO partners.

⛳️ Requirements

• Over 1 year of experience in KYC, AML, compliance operations, or a regulated operational environment, with involvement in customer onboarding or due diligence processes.

• Exceptional attention to detail and capability to adhere to established procedures while delivering accurate and well-documented outputs.

• Proficient in assessing customer information and identifying potential risk indicators, with the ability to escalate issues clearly and appropriately.

• Comfortable in a high-volume, fast-paced operational environment, including meeting productivity and quality benchmarks.

• Familiarity with enhanced due diligence (EDD), sanctions screening, or financial crime investigations.

• Experience working across various jurisdictions or regulatory frameworks.

🏝️ Benefits

• Competitive salary package.

• Equity package: We believe that financial freedom begins with our employees, so all employees hold ownership at MoonPay.

• Pay-for-performance equity bonus: Employees who drive exceptional outcomes receive corresponding rewards.

• Moonshot award: We recognize exceptional impact - 10 employees are honored twice a year, each receiving a $250,000 equity grant.

• Unlimited holidays: We offer you the flexibility to choose when to work and when to take time off.

• Hybrid working schedule: Work fully remotely or from your nearest Moonbase; the choice is yours.

• Private healthcare benefits: To safeguard you and your loved ones.

• Enhanced parental leave: Spend more quality time with your loved ones without concern.

• Annual training budget: We support your training journey every step of the way.

• Home office setup allowance: Design the home office of your dreams.

• Remote working allowance: Employees working fully remotely receive additional support for utilities.

• Monthly budget for our products and zero-fee crypto transactions: Nurture your inner DEGEN.

• Employee referral program: Great people know great people; refer them and earn 10K in USDC.

• Regular remote company offsites: Engage with colleagues in high-impact in-person sessions and hackathons.

• Work in a disruptive and fast-growing company where excellence is recognized and rewarded.