Junior Virtual Receptionist

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Respond to incoming calls and address customer inquiries promptly and professionally.

• Handle and distribute incoming emails and faxes efficiently.

• Organize appointments and maintain team members' calendars.

• Support data entry and maintain accurate records.

• Provide administrative assistance to various departments as required.

• Collaborate with colleagues to promote effective communication and workflow.

• Uphold a positive and helpful demeanor while delivering outstanding customer service.

• Execute additional duties as assigned.

⛳️ Requirements

• High school diploma or its equivalent.

• 1–2 years of experience in a customer service or administrative position.

• Exceptional verbal and written communication capabilities.

• Proficient in Microsoft Office and Google Suite applications.

• Capacity to multitask and prioritize in a dynamic environment.

• Strong attention to detail and excellent organizational abilities.

• Ability to work autonomously as well as collaboratively within a team.

• Reliable internet connection and a functional home office setup.

• Availability during standard business hours in the Eastern Time Zone.

🏝️ Benefits

• Competitive salary.

• Comprehensive health, dental, and vision insurance coverage.

• 401(k) retirement plan with a company match.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and career advancement within the company.

• Enjoy the flexibility of working from home.