Junior Observability Engineer

This is a fully remote position, open to applicants in India.

📋 Description

• Design and execute comprehensive observability solutions across applications, infrastructure, and cloud environments.

• Create dashboards, alerts, and telemetry frameworks to deliver real-time insights into system health and performance.

• Develop automation solutions to eliminate repetitive operational tasks, enhancing overall efficiency.

• Facilitate runbook automation, self-healing capabilities, and automated incident triage workflows.

• Establish and implement SLIs, SLOs, and alerting strategies to enhance service reliability.

• Propel improvements in MTTD and MTTR through actionable alerts and insights driven by telemetry.

• Implement proactive monitoring, anomaly detection, and predictive alerting to detect issues prior to customer impact.

• Utilize AIOps capabilities for alert correlation and intelligent incident response.

• Integrate observability platforms with CI/CD pipelines, cloud services, and ITSM tools like ServiceNow.

• Work collaboratively with engineering, product, and operations teams to set observability standards and operational readiness practices.

⛳️ Requirements

• A minimum of 3 years of experience in Observability Engineering, Site Reliability Engineering, or related fields.

• Practical experience with observability platforms such as Splunk, Dynatrace, Grafana, and OpenTelemetry.

• Strong knowledge of AWS and GCP, along with familiarity with cloud-native architectures.

• Proficient in Python for automation and operational tooling purposes.

• Experience in implementing metrics, logs, events, and distributed tracing (MELT) across distributed systems.

• Hands-on experience with Terraform and Infrastructure as Code methodologies.

• Solid understanding of SLIs, SLOs, alerting strategies, and incident response frameworks.

• Exceptional troubleshooting, communication, and collaboration capabilities.

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

🏝️ Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and over 30% year-over-year revenue growth.

• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.

• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

• Growth Mindset: take advantage of a variety of professional development opportunities, including certification programs, mentorship and talent investment initiatives, as well as internal mobility and internship opportunities.

• Global Impact: collaborate on meaningful projects for top global clients and influence the future of industries.

• Welcoming Multicultural Environment: be part of a dynamic, global team and thrive in an inclusive and supportive work atmosphere with open communication and regular team-building social events.

• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.