Junior Cybersecurity Analyst

📋 Description

• Oversee security events, alerts, dashboards, and operational queues within SIEM, IDS/IPS, and cloud security platforms.

• Address operational tickets, incidents, and service requests while adhering to established SLA response timelines.

• Ensure that ticket updates, escalations, documentation, and resolution activities meet contractual SLA requirements.

• Conduct initial triage and classification of cybersecurity and operational alerts.

• Escalate incidents following operational severity classifications and response protocols.

• Assist in incident investigation, event enrichment, and evidence collection tasks.

• Support ticket management, workflow tracking, and operational documentation using JIRA or equivalent ITSM platforms.

• Monitor endpoint, network, cloud, and infrastructure telemetry for signs of compromise or operational issues.

• Aid in vulnerability management activities, including reviewing Nessus scans and tracking remediation efforts.

• Oversee and support security operations within AWS and Microsoft Azure cloud environments.

• Assist with Appgate Secure Access and Zero Trust access monitoring efforts.

• Support Splunk dashboard monitoring, search analysis, correlation review, and alert validation tasks.

• Assist with operational reporting, metrics collection, SLA tracking, and audit readiness initiatives.

• Maintain situational awareness across connected, degraded, and disconnected operational environments.

• Adhere to established cybersecurity procedures, change control processes, escalation paths, and operational playbooks.

• Participate in shift turnover briefings and operational status reporting.

• Facilitate coordination activities among NOC, CSOC, engineering, cloud operations, and field support personnel.

• Maintain operational logs, incident records, and audit documentation.

⛳️ Requirements

• Associate’s degree or Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience).

• 0–3 years of experience in cybersecurity, SOC, NOC, cloud operations, service desk, or IT operations.

• Basic understanding of cybersecurity principles, networking fundamentals, TCP/IP, operating systems, cloud security concepts, and security monitoring operations.

• Familiarity with cybersecurity and monitoring tools such as Splunk, Security Onion, CrowdStrike, Nessus, ELK/Elasticsearch, Appgate, AWS CloudWatch, Microsoft Azure Monitor, or similar technologies.

• Basic understanding of SIEM operations, incident response, log analysis, vulnerability management, cloud monitoring, ticket management, and threat detection concepts.

• Familiarity with AWS and Microsoft Azure environments.

• Preferred experience in responding to tickets and working within SLA-driven operational environments.

• Ability to follow operational procedures and escalation workflows.

• Strong analytical and problem-solving capabilities.

• Effective written and verbal communication skills.

• Willingness to work rotating shifts in a 24x7 operational environment.

🏝️ Benefits

• Medical, Dental & Vision Coverage.

• Wellness Program.

• 401(k) Matching.

• Disability (Short Term & Long Term).

• Employee Assistance Program.

• Life Insurance.

• Education & Training.

• Generous Leave Policy (11 Federal Holidays, PTO, and Military Leave).