Cyber Security Analyst I

📋 Description

• Analyze, investigate, document, and report on security alerts or potential security incidents detected in customer environments.

• Process security investigation cases thoroughly and in a timely manner.

• Act as an incident coordinator for security events that necessitate urgent response, containment, and remediation.

• Create detailed investigative notes for all security alerts and incidents.

• Provide ongoing feedback regarding security process enhancements and customer satisfaction.

• Keep abreast of security training, certification, and emerging threats.

• Make appropriate escalations for security investigations when necessary.

• Ensure the completion and effective communication of shift-change documentation.

• Adhere to all available SOPs and escalation communication matrices.

• Offer customers meaningful and constructive security consultation during external communications.

⛳️ Requirements

• 0-3 years of experience in a Security Operations Center (SOC) environment.

• Basic understanding of query languages.

• General knowledge of programming language operations.

• Experience or education in System Networking.

• Working knowledge and experience with Office 365.

• Strong problem-solving abilities.

• Excellent verbal and written communication skills.

• Proven ability to work both independently and as part of a team.

• Must be a U.S. Citizen and reside within the United States or its Territories.

🏝️ Benefits

• Health insurance.

• 401(k) matching.

• Flexible work hours.

• Paid time off.

• Remote work options.