Junior Cloud Platform Engineer

This is a fully remote position, open to applicants in Germany.

📋 Description

• Ensuring a stable, secure, and customer-oriented operation as a SaaS platform

• Responsible for the operation of the associated hosting and managed service offerings

• Guaranteeing high availability, performance, and security through proactive monitoring, maintenance, standardization, and continuous optimization

• Assisting in ERP implementation and customization projects, as well as ensuring a smooth transition into managed service

• Serving as a technical interface between customers, professional services, support, and development, while coordinating and collaborating with external partners

• Contributing to increased customer satisfaction, operational transparency, and scalability of the ERP platform

• Participating in the ongoing development of the managed service portfolio and the sustainable growth of the ERP SaaS business

⛳️ Requirements

• Initial experience in operating SaaS platforms

• Solid knowledge in the areas of networking, security, and backup solutions, as well as database fundamentals (including clustering, backup/restore) and Linux administration

• Basic understanding of high availability, scaling, disaster recovery, as well as release, update, and patch/maintenance processes

• Experience with automation and Infrastructure as Code (e.g., Ansible, Terraform) is desirable

• Understanding of ERP implementations, change management processes, and a strong customer orientation with a focus on service quality, reliability, and professional handling of escalations and critical operational situations is advantageous

• Structured working style even when managing multiple operational topics, along with close collaboration with professional services, project management, development, support, and customers

🏝️ Benefits

• 30 days of annual leave

• Flexible working hours with the option for remote work

• Subsidies for sports offerings through Urban Sports Club

• Option for a JobRad