Italian-Speaking Technical Support Specialist

This is a fully remote position, open to applicants in Greece.

📋 Description

• Provide expert technical assistance and troubleshooting for customers in Italian.

• Utilize your communication and problem-solving abilities to address inquiries with understanding and efficiency.

• Adhere to established procedures while adjusting to each individual case.

• Work in shifts from 09:00 to 21:00, Monday through Sunday.

• Collaborate with a diverse international team of professionals in a vibrant, inclusive environment.

⛳️ Requirements

• Proficiency in Italian (C2) and English (C1).

• Strong technical skills and the capacity to rapidly learn new tools and systems.

• Confidence, empathy, and a dedication to providing outstanding service.

• Ability to work full-time in rotating shifts.

• Residing in Greece (or open to relocation).

🏝️ Benefits

• Private healthcare coverage.

• Exclusive discounts on a variety of brands and services.

• Opportunities for career advancement and skill development.

• Involvement in corporate social responsibility and participation in social impact initiatives.

• Complimentary online Greek language courses.

• Optional access to the office – connect and network in our contemporary workspace.

• Relocation Support – Choose Option 1 – Full expenses paid: Flight + Hotel accommodation + Real estate agency fees.

• Option 2 – Flexible package: €250 relocation allowance + coverage of real estate agency fees.