IT Support Intern

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Providing IT assistance to client administrators and end-users, with a focus on supporting phone services and implementing configuration changes.

• Communication may occur via phone, email, or chat.

• Working in collaboration with team members to ensure customer satisfaction both before and after the sales process.

• Managing ticket requests efficiently.

⛳️ Requirements

• Must possess a recent university diploma or be a student graduating within the next 12 months.

• Strong English communication skills (both spoken and written) are essential.

• Self-managed, proactive, organized, and technically inquisitive.

• Excellent problem-solving abilities, teamwork skills, and technical leadership qualities are required.

• Ability to work effectively in a diverse and global team environment.

• A passion for learning and a desire to assist others is crucial.

🏝️ Benefits

• Net monthly salary (Scholarship) of 8,000 MXN.

• Opportunity to participate in the company sales referral program.

• Full remote work from home.

• Gain international experience.

• Opportunities for career development and planning.