IT Support

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Provide daily internal technical support to Humanders in Apple environments.

• Configure and manage devices, primarily MacBooks, including initial setup, coordination of shipments, maintenance, and inventory control.

• Administer cloud tools and SaaS applications.

• Create and maintain internal documentation processes.

• Collaborate with People and Operations on onboarding and offboarding processes.

• Ensure adherence to best practices in security and compliance.

⛳️ Requirements

• Previous experience in Level 1 support roles within global tech/SaaS companies.

• Currently pursuing a degree in Computer Science or Information Engineering.

• Strong knowledge of macOS/Apple Ecosystem, Google Workspace, Jira, Notion, Slack, Amplitude, Hubspot, and Kandji or another MDM.

• Understanding of network troubleshooting and connectivity.

• Experience providing support to remote teams.

• Ability to collaboratively resolve issues in an agile environment.

• Strong sense of ownership and capacity to work independently.

• Upper-intermediate/advanced English proficiency.

• Good communication skills.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• Flexible working hours and remote work options.

• Supportive team environment and company culture.