IT Staff Engineer – AI Enablement, Automation

📋 Description

• Develop and implement AI-driven tools, workflows, and internal automations that enhance productivity and minimize repetitive tasks throughout the organization.

• Integrate AI agents, tools, and automations with enterprise systems such as Okta, Google Workspace, Slack, Notion, Jira, and other applications, ensuring seamless interoperability.

• Construct, maintain, and enhance MCP connections and supporting infrastructure, establishing standards for configuration, reliability, monitoring, and lifecycle management.

• Recognize manual or disjointed workflows and create robust automation solutions using Python, Go, or no-code tools.

• Collaborate in weekly AI enablement sessions and assist in transforming identified use cases into scalable, supportable workflows or tools.

• Work in close partnership with Security to implement secure patterns for authentication, authorization, token management, data protection, and production readiness for AI-enabled workflows.

• Utilize Terraform, cloud infrastructure, and version-controlled delivery methodologies to manage systems that facilitate internal AI empowerment.

• Produce clear documentation, reusable patterns, and technical guidance to enable teams to adopt AI responsibly and effectively.

• Collaborate with IT, Security, Engineering, and business teams to prioritize initiatives, gather feedback, and continuously refine solutions.

• Balance quick wins with long-term maintainability, leveraging feedback and operational data to enhance quality, adoption, and scalability.

⛳️ Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent hands-on experience.

• Over 8 years of experience in IT engineering, systems engineering, platform engineering, automation, DevOps, or a closely related position.

• Extensive experience in designing and delivering internal tools, automations, or platform capabilities from concept to production.

• Strong grasp of AI-enabled workflows, prompt-driven systems, agent patterns, and practical business applications of contemporary AI tools.

• Experience integrating enterprise systems, knowledge bases, and APIs into effective internal workflows or automations.

• Proficiency in building and maintaining API-driven services, scripts, and automations utilizing Python, JavaScript, Bash, or similar languages.

• Experience with Terraform or comparable infrastructure-as-code frameworks.

• Familiarity with GitHub, Git, and contemporary software delivery practices.

• In-depth knowledge of cloud infrastructure such as GCP or AWS.

• Understanding of identity and access patterns such as OAuth2, OIDC, SAML, or equivalent enterprise authentication mechanisms.

🏝️ Benefits

• Remote-First Culture - We embraced #remotelife well before it became standard. We will continue to advocate for it.

• Competitive Salary & Equity

• Comprehensive Medical, Dental, and Vision Plan Offerings

• Life and disability coverage, including voluntary options

• Parental Leave - up to 8 weeks (320 hours) of paid parental leave based on eligibility requirements

• 401K Company Contribution - Contributes 3% of the employee's gross income, regardless of the employee's contribution.

• Work-from-home stipend - We provide a $1,500 allowance for setting up your home office.

• Annual Professional Development Fund: Each employee has access to $2,000 in professional development (PD) funds annually for activities or resources. We aim for every Openly employee to achieve personal and professional success while feeling supported, confident, and informed about enhancing their efficiency and productivity.

• Be Well Program - Employees receive $50 monthly to support their overall well-being.

• Paid Volunteer Service Hours

• Referral Program and Reward