IT Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the management of all employee devices (Mac and Windows) throughout the organization.

• Supervise the device lifecycle (procurement, provisioning, maintenance, decommissioning) in collaboration with our PEO provider.

• Administer and enhance our current MDM solution offered by our PEO.

• Provide direct IT support and troubleshooting services across the organization.

• Ensure uniformity in device standards, security configurations, and compliance across all endpoints.

• Monitor expenditures related to IT vendors and software, track billing for IT services, and identify areas for cost reduction and optimization.

• Manage system access for all tools and platforms.

• Design and oversee onboarding and offboarding processes for IT and system access.

• Guarantee least-privilege access and appropriate role-based permissions.

• Monitor and manage access to API keys, credentials, and sensitive integrations, including auditing usage and enforcing secure practices.

• Lead organization-wide cybersecurity initiatives and training programs.

• Implement and manage security tools (e.g., endpoint protection, MFA, SSO).

• Identify risks and proactively enhance our security posture.

• Establish safeguards and governance around the company’s use of AI tools and platforms to ensure secure, responsible, and compliant usage.

• Collaborate with teams to assess emerging AI workflows, tools, and automations for security, privacy, and operational risk.

• Manage and administer our Google Workspace environment (user management, security settings, configurations).

• Evaluate, implement, and manage additional IT systems and tools as the organization scales.

• Maintain vendor relationships for IT-related services, including our PEO for device/MDM.

• Ensure systems are scalable, reliable, and cost-effective.

• Establish and uphold data backup and recovery processes.

• Develop and test disaster recovery and business continuity plans.

• Create and maintain IT policies, standards, and procedures from the ground up.

• Ensure alignment with security best practices and any relevant compliance requirements.

• Produce clear documentation for systems, processes, and internal use.

⛳️ Requirements

• Associate Google Workspace Administrator certification.

• Experience leading or significantly contributing to IT in a startup or high-growth environment.

• Comfortable being a solo contributor and making independent decisions.

• Ability to transition seamlessly between strategy and hands-on execution.

• Strong background in device management, identity/access management, and SaaS ecosystems.

• Understanding of cybersecurity fundamentals with practical implementation of security practices in real-world settings.

• Familiarity with API security, access governance, and contemporary AI tooling considerations in the workplace.

• Proactive, organized, and adept at creating structure in ambiguous situations.

• Ability to communicate effectively with both technical and non-technical stakeholders.

• Passion for building processes and systems from the ground up.

🏝️ Benefits

• 100% Company-Paid Health, Dental, Vision & Life Insurance for employees (Family coverage available at employee cost).

• 401(k) Retirement Plan.

• Parental Leave.

• Free Access to Javvy Products.

• Career Growth Opportunities.

• Collaborative, Fast-Paced Start-Up Environment.