Insurance Specialist

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Manage daily import files to refresh insurance records with up-to-date vendor details.

• Assess rejected loans prior to finalizing daily insurance payments.

• Oversee and respond to inquiries in the team email inbox.

• Examine closing documents within the imaging system for investigative purposes.

• Generate reports and logs, and dispatch policies or information to vendors.

• Evaluate monthly lender-placed insurance invoices and execute payments.

• Develop and maintain procedural documentation.

• Investigate insurance lines during monthly evaluations.

• Address HOA research inquiries, request payments, and send correspondence to collect amounts owed.

• Process daily flood files for newly activated loans and forward them to the flood vendor.

• Reconcile flood files for loans that have been transferred.

• Supervise deposits and disbursements of Loss Draft funds between SMS and the insurance vendor.

• Execute additional assigned tasks and special projects.

⛳️ Requirements

• High school diploma or GED is mandatory.

• Proficient in MS Office applications.

• Outstanding telephone etiquette.

• Ability to uphold a high degree of confidentiality.

• 1–3 years of experience in a comparable role.

• Familiarity with Microsoft Excel.

• Basic knowledge of Loss Mitigation, REO, Bankruptcy, and Foreclosure processes.

• Capability to research and understand state laws and regulations.

• Strong written and verbal communication abilities.

• Skill in multi-tasking effectively.

• Proficient in time management and organizational skills.

• Preferred: Associate’s or Bachelor’s degree in a business or finance-related field.

• Preferred: Experience in mortgage banking or real estate financing.

• Ability to perform repetitive motions and use a keyboard, mouse, and telephone for 7–8 hours daily.

• Sufficient speech and hearing for in-person and telephone communications for 7–8 hours daily.

• Adequate vision for computer monitor usage.

• Ability to remain seated at a desk for 7–8 hours daily.

🏝️ Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.

• Employee Stock Purchase Plan (ESPP).

• 401k retirement plan.

• Student Loan Assistance.

• Tuition Reimbursement.

• Complimentary Mental Health and Enhanced Advocacy Services.

• Paid Time Off.

• Holidays.

• Discounts through Preferred Partners and more.

• Recognized as a silver-level certified veteran-friendly employer.