Insurance Program Coordinator

This is a fully remote position, open to applicants in India.

📋 Description

• Act as the main insurance contact for all J sponsors and internal program teams.

• Facilitate the enrollment of J‑1 participants in the suitable insurance plan and assist J‑1s in enrolling eligible J‑2 dependents.

• Offer advice to J‑1 participants regarding insurance coverage, benefits, and how to effectively use their insurance resources.

• Perform outreach (calls, emails, messages) to participants requiring follow-up for enrollment and/or payment.

• Confirm that all J‑1 and J‑2 insurance coverage complies with DOS requirements as specified in the Code of Federal Regulations for J Teacher and J Intern/Trainee programs.

• Ensure accurate, complete, and timely documentation for all participants throughout their program duration.

• Monitor insurance effective dates and updates to maintain full compliance.

⛳️ Requirements

• Background in the insurance services sector.

• Exceptional organizational abilities with a sharp attention to detail.

• Strong verbal and written communication skills.

• Experience collaborating with cross-functional teams and external partners.

• Capability to explain US health insurance concepts clearly and supportively.

• Proficient in handling sensitive information with professionalism and discretion.

• Customer-service-oriented mindset with patience and understanding.

• Proficiency in Microsoft Office applications (Outlook, Teams, Excel, Word, SharePoint).

🏝️ Benefits

• Health insurance

• Opportunities for professional development