Insurance Administration – Operations Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Offer administrative assistance for insurance operations and client services.

• Maintain and refresh policy records, client details, and operational documents.

• Handle insurance-related paperwork, applications, and policy modifications.

• Facilitate communication among clients, carriers, and internal teams.

• Oversee operational workflows to guarantee timely processing and adherence to compliance.

• Aid in reporting, data entry, and record management activities.

• Address client inquiries and professionally resolve administrative concerns.

• Monitor deadlines, renewals, and necessary documentation requirements.

• Assist in process enhancement initiatives and operational effectiveness.

• Ensure adherence to company policies and industry standards.

⛳️ Requirements

• Bachelor's degree (BA/BS) is strongly preferred.

• A minimum of 2 years of experience in administrative or insurance operations is preferred.

• Excellent organizational and multitasking abilities.

• Outstanding communication and problem-solving skills.

• Proficient in Microsoft Office and administrative systems.

• Strong attention to detail and precision.

• Capability to work independently and prioritize tasks in a remote setting.

• Experience in insurance, finance, or operations administration is preferred.

• Ability to manage confidential information with discretion.

• Familiarity with US-based operations or clients is a plus.

• Reliable internet connection and an appropriate home office setup.

🏝️ Benefits

• Comfortable working U.S. hours.

• Remote work from home.