Insurance Accounts Receivable and Posting Specialist – Dental Billing

This is a fully remote position, open to applicants in United States.

📋 Description

• Review and manage outstanding claims to guarantee prompt reimbursement

• Communicate with insurance companies, payers, and patients to address any discrepancies, denials, or underpayments

• Investigate claim denials, ascertain reasons for non-payment, and follow up with the payer to resolve and appeal when necessary

• Supervise billing operations, ensuring accurate and timely submission of claims to payers, and rectify any billing discrepancies

• Identify, investigate, and swiftly resolve claim rejections to ensure timely payment processing

• Provide assistance and respond to internal and external inquiries regarding billing concerns, claim statuses, and account discrepancies

• Manage follow-up on outstanding accounts receivable, ensuring prompt resolution of overdue claims and facilitating effective communication with payers

• Accurately post payments and adjustments to patient accounts and insurance claims

• Identify and address credit balances on accounts, ensuring they are managed promptly and in accordance with company policy

• Assist in identifying and implementing process enhancements to optimize the AR and billing functions

• Collaborate closely with other members of the RCM team to ensure timely and effective claim resolutions, share insights on payer issues, and improve overall processes

⛳️ Requirements

• High school diploma or equivalent

• At least 3 years of experience in accounts receivable, dental billing, or a related field is required

• Experience in a dental or healthcare setting, ideally within a Dental Service Organization (DSO) or similar multi-location environment

• Strong understanding of insurance billing, payment procedures, and AR processes

• Knowledge of payer guidelines and claims appeal processes

• Familiarity with dental practice management systems, such as Dentrix or similar PMS platforms

• Ability to navigate payer portals, insurance company websites, and databases

• Excellent communication and negotiation skills to resolve issues with insurance payers

• Strong attention to detail and organizational capabilities

🏝️ Benefits

• Generous vacation and sick leave

• Market-leading paid family, parental, and adoption leave

• Medical coverage

• Company-paid life and AD&D insurance

• Disability programs

• Partially paid sabbatical program

• 401(k) employer match

• Stock purchase options

• Employer-funded retirement account

• Flexible, inclusive, and collaborative work environment