Instrumentation Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Generate new business opportunities through following up on company leads, utilizing industry contacts, exploring tender sites, and maintaining market awareness.

• Engage with high-value customers by meeting them, understanding their operations, and suggesting solutions that safeguard personnel and essential equipment.

• Establish and nurture relationships with organizations reliant on precise measurement, monitoring, and control solutions.

• Take ownership of your territory by building connections with municipalities, industrial operators, and commercial clients while expanding both new and existing business.

• Manage and enhance current customer relationships, identifying opportunities to expand instrumentation solutions and services.

• Collaborate closely with inside sales and technical teams to provide accurate and timely quotes and technical solutions.

• Visit customer sites to assess operational needs and propose suitable instrumentation and measurement solutions.

• Assist with service initiatives including maintenance, calibration, and field servicing of instrumentation devices and systems.

• Represent our Instrumentation solutions to municipalities, utilities, industrial operators, and commercial clients.

• Maintain and oversee opportunities, account activity, and pipeline visibility using CRM tools.

• Keep track of industry trends, competitor activities, and customer needs to aid in territory growth and sales planning.

• Engage in product training, supplier updates, and certification opportunities.

• Represent K&D Pratt at industry events, trade shows, and customer meetings.

• Advocate for safe work practices and exhibit safety leadership in all aspects of the role.

⛳️ Requirements

• A minimum of 2 years of B2B sales experience, preferably in instrumentation, electrical equipment, or related technical sales.

• Proven track record of developing new business while nurturing existing customer relationships.

• Practical technical experience in electrical, instrumentation, or industrial settings.

• Familiarity with water and wastewater systems, flow measurement, valves, gas detection, or process instrumentation is advantageous.

• Experience with calibration services, PLC systems, programming, or panel instrumentation is considered a plus.

• Strong relationship-building and consultative selling abilities, with the capacity to understand customer operations and recommend feasible solutions.

• Capability to manage a sales pipeline, prioritize opportunities, and accurately document activities within CRM systems.

• Comfortable working independently in a territory-based role while collaborating with inside sales and technical teams.

• Well-organized, adaptable, and detail-oriented in a dynamic territory sales environment.

• A valid driver’s license and willingness to travel within your designated territory.

• Bilingual proficiency in English and French is an asset but not mandatory.

🏝️ Benefits

• Competitive base salary plus performance-based incentives.

• Vehicle allowance to facilitate travel within your territory.

• Professional development opportunities including ongoing product training, manufacturer education, and participation in industry events and trade shows.

• Comprehensive benefits package including health, dental, vision, life & disability coverage, employer-matched RRSP, paid holidays, flexible time, and an Employee & Family Assistance Program.