Installation Technician

This is a fully remote position, open to applicants in Canada.

📋 Description

• Facilitate thorough installation training for contractor teams focusing on AlkeGel application techniques.

• Offer practical guidance and oversight during initial installations to uphold quality standards.

• Cultivate and sustain relationships with contractor partners to support ongoing projects.

• Evaluate contractor competencies and certify teams for AlkeGel installations.

• Conduct on-site training sessions for customer personnel regarding AlkeGel product features and advantages.

• Present technical information to customer teams, including engineers, facility managers, and maintenance personnel.

• Provide comprehensive instructions on proper handling, storage, and application methods.

• Address customer inquiries and concerns related to installation processes and product performance.

• Travel to customer locations to supervise AlkeGel installations and ensure compliance with specifications.

• Oversee installation quality and offer immediate feedback and corrective advice.

• Document installation procedures and maintain meticulous project records.

• Resolve application challenges and implement solutions on-site.

• Act as the primary technical resource for inquiries and issues related to AlkeGel installations.

• Collaborate with sales, engineering, and product development teams to meet customer requirements.

• Provide field feedback to enhance installation practices and product performance.

• Create and revise installation guides, training resources, and technical documentation.

⛳️ Requirements

• Associate's degree in a technical discipline or equivalent practical experience in industrial insulation, construction, or related fields.

• Demonstrated experience in insulation installation, specialty materials applications, or technical field services.

• Excellent presentation and communication skills with the ability to train a diverse audience.

• Willingness to travel extensively (up to 75%) to customer and contractor locations.

• Valid driver's license and a clean driving record.

• Capability to work in industrial settings and safely navigate construction sites.

• Experience with thermal insulation, coatings, or specialty chemical applications is preferred.

• Proficiency in Microsoft Office and the ability to develop training materials.

• Strong problem-solving abilities and the capacity to work independently in field environments.

🏝️ Benefits

• Dynamic career advancement opportunities.

• Comprehensive installation training for contractor teams.

• Practical guidance and supervision during initial installations.