Inside Sales Representative

This is a fully remote position, open to applicants in Canada.

📋 Description

• Inform potential students about our offerings through email, phone, and live chat, converting them into enrolled students.

• Deliver outstanding customer service to our existing students via email, phone, and live chat.

• Develop and maintain comprehensive records of student information and acquisition.

• Continuously devise and implement innovative strategies to enhance our customer service and student enrollment.

• Offer administrative assistance by aiding our consultants with troubleshooting issues related to our online systems and platforms, and organizing/analyzing basic data using Excel/spreadsheets for our Student Support team.

• Manage highly sensitive documents with utmost care.

⛳️ Requirements

• No prior experience is necessary for this position, although a minimum of 3-5 years of experience in sales is preferred.

• Must be technologically savvy and eager to learn new tools.

• Familiarity with online research is essential.

• Should be a self-motivated learner capable of systematically experimenting to refine our customer service and sales processes.

• Proficiency in Microsoft Excel, PowerPoint, and a willingness to explore new software for enhanced efficiency and record-keeping is required.

• Bonus: Fluency in both English and French is considered advantageous.

• Must be available to work evenings and weekends.

🏝️ Benefits

• Extensive health, dental, and disability insurance coverage for full-time employees and their spouses who lack coverage.

• Generous self-directed vacation policy available to full-time staff.

• An annual professional development fund of $1,000 for full-time employees.

• Bi-annual team dinners and enjoyable events.

• Opportunities for growth, independent project development, and career progression.