Inside Sales, Channel Account Manager – Low Voltage Wire & Cable

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee designated channel and distributor accounts, acting as a responsive and dependable contact for everyday account requirements.

• Assist customers and partners with requests such as quotes, inquiries, expedited requests, order entry, and follow-up on the order lifecycle.

• Facilitate project registrations and quote extensions in collaboration with distributor partners, Regional Sales Directors, and internal teams.

• Maintain proactive communication during urgent, high-priority, or customer-impacting scenarios.

• Provide seamless assistance to Regional Sales Directors by managing account activities, following up on opportunities, positioning quotes, and supporting closures.

• Establish and enhance relationships with key decision-makers at distributor branches and partner organizations.

• Foster local engagement with distributor partners to promote growth within assigned territories.

• Keep track of pipeline activities and assist in advancing opportunities through the sales funnel.

• Relay customer activities, opportunity statuses, account developments, and partner requirements to management and field sales teams.

• Collaborate with internal stakeholders to create and deliver effective customer solutions aligned with the channel strategy.

• Uphold a consistent, accurate, and responsive sales process that strengthens customer and partner relationships.

• Carry out additional duties as assigned.

⛳️ Requirements

• Bachelor's degree preferred; relevant experience will be accepted in place of a degree.

• Over 3 years of demonstrated business-to-business sales experience in distribution, manufacturing, or a related field; prior experience with low voltage wire & cable products is highly desirable.

• Experience in supporting or managing customer, distributor, channel, or partner accounts.

• Proven track record of maintaining and developing customer relationships.

• Excellent written and verbal communication skills, capable of conveying information clearly and professionally to a diverse range of internal and external stakeholders.

• Ability to work effectively both independently and collaboratively within a team.

• Strong attention to detail, follow-through, and organizational capabilities.

• Capacity to manage multiple priorities and operate efficiently in a fast-paced, dynamic environment.

• Familiarity with CRM systems; experience with Salesforce is preferred.

• Proficiency in Microsoft Office tools, including Outlook, Excel, Teams, and other related business applications.

• Ability to think critically, analyze issues, and utilize information to support decision-making and problem-solving.

• Collaborative mindset with the ability to cultivate strong working relationships across departments.

• Willingness to adapt and embrace change, learn new processes, and support evolving business needs.

• A customer-focused approach and a commitment to acting with integrity in all aspects of work.

🏝️ Benefits

• Competitive Annual Salary ranging from $75,000 to $85,000 per year based on relevant industry experience and eligibility for an annual bonus based on company and individual performance.

• Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to ensure you receive the necessary coverage.

• Robust Financial Security: Company-paid life and disability insurance, a 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans.

• Generous Time Off: PTO plan that includes paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs.

• Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access.

• Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind.

• An employee-centric company that values and genuinely appreciates our most important asset: You!