Injury Management Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Engage with clients through proactive management of workers' compensation claims.

• Foster and enhance positive client relationships by delivering outstanding service.

• Guide employers in refining their claims reporting processes.

• Develop Stay at/Return to Work programs.

• Motivate Case Managers to advance complex or stalled cases.

• Identify opportunities for cost relief.

• Educate both workers and employers regarding their obligations under the WCB Act.

• Assist workers and employers in formulating return to work plans.

• Coordinate with the provincial Workers’ Compensation Boards.

⛳️ Requirements

• A post-secondary degree in human resources, psychology, social work, kinesiology, or a related field.

• 2–3 years of experience in customer service or a related area.

• A solid understanding of WCB policies and practices is beneficial but not mandatory.

• Experience with WSIB is considered advantageous.

• Background in disability management or return to work is an asset, though not required.

• Strong communication, analytical, and multitasking abilities.

🏝️ Benefits

• Generous paid time off, including a minimum of 3 weeks of vacation.

• 26 long weekends annually through our popular Happy Friday program.

• Flexible work options, including remote and hybrid schedules.

• Extended health and dental coverage.

• RRSP matching.

• Wellness support, featuring comprehensive mental health resources.

• Clear career progression opportunities.

• Customized learning experiences.

• Leadership dedicated to investing in your personal and professional development.