Infrastructure Engineer II

This is a fully remote position, open to applicants in United States.

📋 Description

• Uphold Bullhorn's standard service level agreement (SLA) for infrastructure and system uptime at 99.95% or higher.

• Act as an escalation point for hardware failures and infrastructure incidents, addressing complex issues outside of L1 scope.

• Create repeatable diagnostic methods for the team.

• Independently manage critical production incidents, coordinating responses across multiple functions.

• Supervise the strategy for datacenter inventory and the management of spare parts depots.

• Ensure that datacenter facilities are maintained to exceptional standards.

• Oversee the administration of Linux (RHEL/CentOS, Debian) and Windows Server environments.

• Manage enterprise SAN and NAS platforms, including iSCSI, FCP, CIFS, and NFS.

• Administer server hardware platforms, chassis management systems, and hypervisor environments.

• Lead infrastructure maintenance independently to ensure uptime SLAs align with change management processes.

• Maintain Infrastructure Asset Management systems.

• Utilize monitoring and observability tools to ensure unified visibility across systems.

• Independently manage medium-to-large datacenter infrastructure projects from initial scoping through to delivery.

• Maintain relationships with vendors for enterprise hardware and services.

• Generate high-quality technical documentation.

⛳️ Requirements

• Over 7 years of experience in hardware administration, systems troubleshooting, and infrastructure engineering within a datacenter environment.

• Bachelor's Degree or equivalent experience is required.

• Advanced skills in Linux (RHEL/CentOS, Debian) and Windows Server administration.

• Extensive knowledge of SAN and NAS technologies (iSCSI, FCP, CIFS, NFS) along with enterprise storage array management.

• Strong understanding of TCP/IP networking and the administration of enterprise network devices throughout datacenter fabrics.

• Proven experience with server hardware platforms, chassis management, and hypervisor administration at a datacenter scale.

• Familiarity with public cloud infrastructure (AWS, Azure, GCP) and hybrid connectivity to support on-premises environments.

• Demonstrated ability to lead infrastructure projects and manage vendor relationships independently.

• Experience in a SaaS and/or high-volume production datacenter environment is highly preferred.

• Willingness to travel to data centers for periods of 1 to 2 weeks consecutively, as often as once per quarter.

• Preference for a work schedule that includes Friday to Tuesday (with Wednesday/Thursday off) is strongly desired.

• CCNA or CompTIA Network+ certification is highly preferred.

• ITIL and SOC experience is strongly preferred.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Paid time off

• Unlimited Planned Paid Time Off

• Global Mental Health Support

• On-Demand Learning & Development

• Quarterly paid volunteer days

• Lucrative Employee Referral Program

• Company-wide mentor program