Information Technology Coordinator

This is a fully remote position, open to applicants in Utah.

📋 Description

• Offers specialized knowledge and training to function leaders, learners, and collaborators regarding systems

• Aids in Help Desk operations and ticket management

• Participates actively throughout the entire lifecycle of a ticket

• Works alongside other functions to enhance end user satisfaction

• Maintains adherence to quality control standards

⛳️ Requirements

• Works collaboratively with both internal and external clients as well as system users

• Assists in addressing and resolving technology-related issues

• Provides expertise on widely used systems and software

• Records all issues and solutions in an online database

• Possesses the ability to troubleshoot or provide user training to resolve technical issues

🏝️ Benefits

• Health insurance

• Flexible work arrangements

• Professional development opportunities

• Generous paid time off