Informatics Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Offer continuous application support to clinical and operational personnel, addressing issues and ensuring that users have the essential tools to deliver optimal care to Array’s patients.

• Serve as a bridge between IT and clinical/business teams to manage expectations and resolve problems.

• Collaborate with team members to enhance usability and adoption of Epic features, ensuring system reliability.

• Execute comprehensive testing of system configurations to verify expected functionality, data integrity, and user satisfaction.

• Recognize opportunities to improve Epic functionality, fostering ongoing enhancement aligned with clinical and operational goals.

• Provision and set up internal and external Epic users as required.

• Keep current with Epic developments and industry best practices in clinical informatics and EHR optimization.

• Work with training teams to create and deliver extensive end-user training on Epic workflows and features.

• Partner with clinical and operational stakeholders to collect and interpret business and clinical requirements.

• Design and refine Epic workflows to boost clinical and operational efficiencies, ensuring alignment with organizational goals.

• Configure Epic modules to facilitate effective implementation and maximize system performance.

⛳️ Requirements

• A bachelor's degree in health informatics, Computer Science, Information Systems, or a related field is required.

• At least 2 years of experience in healthcare IT, focusing on EHR implementation, support, and/or workflow optimization.

• Demonstrated proficiency in Epic Ambulatory is required. Epic Ambulatory certification is highly preferred.

• Experience in configuring or supporting any of these Epic areas is beneficial and preferred: Urgent Care, MyChart, Provider Finder, Epic Care Link, and/or hands-on Epic Video configuration.

• Proven track record in supporting and implementing Epic workflows.

• Familiarity with Epic functionality, customization options, and configuration processes.

• Experience working collaboratively with multidisciplinary teams in a healthcare informatics environment.

🏝️ Benefits

• Medical, dental, and vision insurance

• Employer paid life & long-term disability insurance

• Additional voluntary benefits include short-term disability, voluntary employee, spousal and child life insurance, accident, critical illness, hospital, or confinement insurance

• Flexible spending accounts (FSA) and health savings account (HSA) contributions

• 15 days of accrued PTO annually, plus 8 paid holidays and 3 floating holidays

• 401k