Indirect Loan Processor/Funder I

This is a fully remote position, open to applicants in Alaska, +6 more states.

📋 Description

• Under the guidance of the AVP Indirect Lending, executes all responsibilities related to the processing of Indirect Consumer loans.

• Oversees Dealer track, RouteOne, and CUDL for Indirect applications.

• Evaluates loan packages and identifies the necessary steps to ensure processing and funding are completed accurately and promptly.

• Contributes to the organization by facilitating processes that enhance the Credit Union’s asset portfolio.

• Collaborates directly with Auto Dealers and members.

• Handles tasks associated with the processing and funding of indirect consumer lending products.

• Reviews documentation to verify alignment with the loan application; confirms the accuracy of member information, conducts thorough income verification, inputs data into the Loan Origination System, and funds according to the loan officer’s guidelines.

• Communicates directly with Indirect Auto dealers regarding loan stipulations and funding.

• Receives incoming calls from vendors, dealerships, and both internal and external members.

• Responds to inquiries and provides information pertaining to loan processing and funding.

• For indirect loans, checks the completed Indirect Funding Form and Checklist to ensure adherence to credit union standards.

• Sends the finished package to Records/File Room after the funding process is finalized.

• Conducts telephone interviews/verification of indirect applicants and collateral, alongside verifying physical damage insurance coverage for the financed vehicle.

• Complies with all auditing procedures intended to document the lending process and maintain proper checks and balances.

• Engages in and supports continuous improvement initiatives.

• Represents the Credit Union in a professional and positive manner.

• Safeguards member and other sensitive information with confidentiality.

• Treats co-workers and members with dignity and respect.

⛳️ Requirements

• Minimum of 1 year combined experience in consumer loan processing and/or funding, including at least 6 months in indirect experience.

• Proficient understanding of all consumer lending products, documentation, policies and procedures, services, and delivery methods.

• Familiarity with NCUA lending regulations and consumer lending guidelines.

• Must possess effective communication skills to interact with members, management, team members, and external parties.

• Ability to engage with individuals in a positive manner, demonstrating empathy, courtesy, and tact.

• Strong interpersonal and consulting abilities.

• Team-oriented with a collaborative work style.

• Capable of analyzing and resolving issues related to member service requirements.

• Ability to multitask and prioritize various activities effectively.

• Proficient in using a calculator with precision.

• Competence in operating a PC and utilizing Microsoft Office applications such as Outlook, Word, and Excel.

🏝️ Benefits

• Medical

• Dental

• Vision

• Life Insurance

• Flexible Spending Account

• 401(k) Matching

• Paid Time Off

• Training Provided

• Tuition Reimbursement