Inbound Sales Consultant

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Show enthusiasm for crafting exceptional travel experiences for affluent guests.

• Manage incoming sales inquiries from clients, assess their requirements, and provide travel suggestions.

• Conduct follow-up outbound calls, address objections, and finalize the sale.

• Offer tailored recommendations based on the preferences and interests of guests.

• Foster enduring relationships to enhance customer loyalty.

• Clarify cruise itineraries, onboard features, and pricing information.

• Keep precise records of interactions and follow up with potential leads.

• Appreciate the opportunity to work from home in an entirely virtual setting.

• Consistently uphold high ethical standards.

• Stay receptive to coaching, open to feedback, and highly motivated with an entrepreneurial mindset.

⛳️ Requirements

• Proven experience in telephone sales or a comparable sales role.

• Over 5 years of experience as an Account Executive or in a related sales position.

• Track record of achieving and surpassing monetary sales KPI targets.

• Strong background in making sales via phone communication.

• Outstanding communication, negotiation, and interpersonal abilities.

• Capability to establish and maintain relationships with high-end clientele.

• Flexibility in availability, including evenings, weekends, and holidays.

• Discipline to thrive in a structured work environment adhering to schedule standards.

• Previous sales experience with the ability to close sales on the initial call.

• Proficient in basic computer applications and equipment (MS Word, Teams, Outlook).

🏝️ Benefits

• Highly competitive compensation structure.

• Average earning potential of $90,000 annually (hourly base plus commission).

• Historical annual average commission of $53,000 (based on overall department performance and the applicable commission plan).

• Employees qualify for an annual discretionary bonus.

• 401(k) plan with company matching.

• Employee Share Purchase Plan (ESPP).

• Comprehensive benefits including medical, dental, vision, life, and disability insurance at a significantly subsidized rate (some plans are fully covered by Viking).

• Paid training (hourly pay plus guaranteed commission).

• Accrue 15 paid vacation days, sick time as per state regulations, and 6 paid holidays each year.

• Chance to enjoy a free and/or discounted cruise.

• Highly subsidized gym membership.

• Discounts on theaters, theme parks, movie tickets, travel discounts through IATA membership, and numerous additional discounts.