Hospice Medicare Billing and Collections Representative

This is a fully remote position, open to applicants in Florida.

📋 Description

• Prepares and submits precise billing to third-party payers and self-pay invoices.

• Identifies and addresses billing clearinghouse rejections.

• Conducts root cause analyses on unpaid accounts receivable (AR) and resolves issues with third-party payers.

• Analyzes and rectifies credit balances.

• Manages incoming and outgoing customer service calls to third-party payers, external providers, and patients/guarantors to achieve account resolution.

• Processes correspondence efficiently.

• Initiates and resolves technical denial appeals.

• Identifies trends in payer denials and cash fluctuations, escalating as necessary.

• Performs additional duties as assigned.

⛳️ Requirements

• High School Diploma or GED.

• At least one (1) year of experience in medical billing and collections.

• Familiarity with third-party billing and state and federal collection regulations is preferred.

• Ability to prioritize tasks and multitask independently with minimal supervision.

• Must be self-motivated and service-oriented.

• Outstanding written and verbal communication skills.

• Proficient typing and data entry skills.

🏝️ Benefits

• Consent to drug and/or alcohol testing.

• Compliance with the Drug-Free Workplace Policy.