Home Lending Area Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Assemble a team of Senior Lending Managers and Loan Officers who will be responsible for selling Flagstar lending products and services.

• Recruit, hire, develop, lead, motivate, coach, mentor, and retain high-quality loan officers.

• Oversee sales activities and facilitate skills-development and product training sessions.

• Cultivate relationships with referral sources to generate mortgage leads.

• Maintain a thorough understanding of products, guidelines, and pricing strategies while ensuring adherence to quality standards.

• Attend mandatory production meetings and complete all required Flagstar and industry training.

• Set production goals and sales strategies for Senior Lending Managers and Loan Officers.

• Execute sales programs and strategies to achieve sales objectives.

• Formulate strategies and meet productivity and cost targets.

• Analyze data to assess local market potential and recommend business plans for home lending branches in the area.

• Address file and customer escalations, assisting in the resolution of loan processing and closing challenges.

• Ensure operational efficiency and accuracy across policies, procedures, compliance, origination, audits, work schedules, and branch operations.

• Confirm that loans are offered and sourced according to Flagstar guidelines for sale in the secondary market.

• Conduct talent management duties, including hiring, evaluations, staff development, disciplinary actions, succession planning, and compliance oversight.

• Undertake special projects and additional responsibilities as needed.

• Adhere to applicable federal, state, and local laws and regulations.

• Travel 50% of the time.

⛳️ Requirements

• A High School diploma or equivalent (GED, HiSET, TASC) or foreign equivalent is required.

• A minimum of 4 years of experience in leading, managing, motivating, and developing a Loan Officer team to achieve or surpass assigned goals in a results-oriented environment.

• NMLS certification is required.

• Must comply with SAFE Act requirements, which include successfully completing required background checks and obtaining a Unique Identifier for the NMLS.

• An undergraduate degree (4 years or equivalent) is preferred.

• A strong ability and desire to recruit, coach, and mentor loan officers.

• Excellent skills in sales presentations and marketing.

• Familiarity with conventional and/or government guidelines.

• Understanding of processing, underwriting, and/or closing procedures.

• Capability to analyze and comprehend complex financial data and propose financial alternatives.

• Strong verbal and written communication skills.

• Effective time management and organizational skills, including prioritization and multitasking abilities.

• Professional and effective interpersonal skills.

• Proficient computer skills, particularly with Microsoft applications.

• Experience using laptop technology for communication and accessing credit and loan status information.

• Ability to build and maintain strong stakeholder relationships and provide tailored client solutions.

• Willingness to travel 50% of the time.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• Comprehensive leave program.

• Variable incentives, bonuses, commissions, or other awards may be included in total compensation.

• Equal Opportunity Employer.