Help Desk Support Specialist

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Serve as the initial point of contact for addressing technical issues

• Oversee user access management and configure hardware/software

• Assist with employee onboarding and ensure documentation is up to date

• Facilitate seamless daily operations

⛳️ Requirements

• Excellent communication skills

• Proven experience in managing user access

• Strong technical troubleshooting abilities

• Proficient in Google Workspace and ticketing systems

• Experience in supporting non-technical users

• Capability to thrive in a fast-paced environment

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Remote work options