Healthcare Virtual Assistant, Bilingual

This is a fully remote position, open to applicants in Nicaragua.

📋 Description

• Respond to patient inquiries via phone, text, and callbacks

• Coordinate appointment scheduling for various therapists

• Confirm insurance eligibility and benefits

• Review and submit claims using SimplePractice

• Assist with daily front-office operations and work collaboratively with the team

⛳️ Requirements

• Bilingual in Mandarin/Spanish and English

• Minimum of 2 years of experience in US healthcare administration

• Experience in mental health or behavioral health settings is highly preferred

• Proficient in patient scheduling and insurance verification processes

• Familiarity with SimplePractice is a plus!

• Strong verbal and written communication skills in English

• Must be organized, dependable, coachable, and detail-oriented

• Comfortable using productivity monitoring software

🏝️ Benefits

• Competitive salary

• Health insurance options

• Opportunities for professional development