Health Information Specialist – I

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Process and handle requests for patient health information in line with Company and Facility policies and procedures.

• Ensure confidentiality and security regarding all privileged information.

• Maintain a thorough understanding of Company and facility software.

• Comply with the Company's and Customer facilities' Code of Conduct and associated policies.

• Notify the manager of work-related challenges, site issues, and/or variable workloads.

• Assist with additional tasks or responsibilities as necessary.

• Consistently apply medical privacy regulations to prevent unauthorized disclosures.

• Manage patient health records effectively.

• Safeguard patient records while ensuring adherence to HIPAA standards.

• Prepare new patient charts by collecting documents and information from both paper sources and electronic health records.

• Ensure that medical records are organized in a standard order and are accurate and complete.

• Create digital images of documents to be stored in the electronic medical record system.

• Respond to requests for patient records, both from within the facility and from external sources, retrieving and transmitting them appropriately.

• Handle inbound and outbound calls.

• May assist with patients who walk in.

• May help with administrative tasks, such as managing faxes, sorting mail, and performing data entry.

• Must meet productivity expectations as specified for the particular site.

• May schedule pick-up appointments.

• Other responsibilities as assigned.

⛳️ Requirements

• High School Diploma or GED required.

• Ability to travel between locations as necessary.

• Willingness to work overtime during peak periods when needed.

• Basic computer skills are essential.

• Comfortable using phones, fax machines, printers, and other standard office equipment on a regular basis.

• Professional verbal and written communication skills in English.

• Detail-oriented with a focus on accuracy and compliance in medical records.

• Strong data entry capabilities.

• Ability to work with minimal supervision while adapting to changing priorities and role requirements.

• Strong organizational skills to manage multiple tasks effectively.

• Capable of responding to requests in a fast-paced environment.

🏝️ Benefits

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor.

• Company-provided equipment, including computer, monitor, virtual phone, and more.

• Full benefits package: PTO, Health, Vision, Dental Insurance, 401k Savings Plan, and Tuition Assistance.