Head of Risk and Compliance

This is a fully remote position, open to applicants in California.

📋 Description

• Develop, implement, and oversee the comprehensive compliance management system for the Financial Services sector.

• Create programs addressing lending regulations, licensing, BSA/AML, sanctions, bank-partner oversight, vendor risk, credit risk, and collateral governance.

• Act as the main point of contact for regulators and examiners.

• Define and manage the fraud-prevention strategy for Marketplace and Power Packs.

• Construct and optimize fraud-detection systems, including rules engines, machine-learning models, device and identity signals, and manual review processes.

• Identify and tackle various marketplace fraud types, including payment fraud, account takeovers, seller and listing fraud, counterfeit abuse, collusion, promotion abuse, and value laundering.

• Manage risk and compliance for randomized or chance-based offerings.

• Set up fraud operations, case management, loss and chargeback KPIs, and leadership reporting.

• Develop the enterprise risk framework, risk appetite statements, and key risk indicators.

• Generate risk and compliance reports for the SVP of Financial Operations, executive team, and Audit/Risk Committee of the Board.

• Ensure readiness for audits, examinations, documentation, control evidence, and due diligence.

• Draft policies, provide training, and foster a risk-aware culture.

• Collaborate with Legal, Finance, Marketplace, FS Product, Engineering, Trust & Safety, Customer Service, and grading brands.

• Recruit, organize, and lead the Risk & Compliance team.

⛳️ Requirements

• Over 12 years of progressive experience in risk and compliance, with senior leadership experience in regulated consumer lending/fintech and payments or marketplace fraud.

• Practical knowledge of the U.S. consumer-lending regulatory framework, including TILA/Reg Z, ECOA/Reg B, FCRA, UDAAP, GLBA, state licensing, and usury.

• Familiarity with BSA/AML, KYC, and OFAC regulations.

• Experience in building and scaling a compliance management system or fraud-prevention function from the ground up.

• Proven track record in leading fraud strategy and detection in a high-volume, high-AOV consumer environment.

• Experience collaborating with data, product, and engineering teams on rules and ML-based decision-making.

• Strong executive communication skills, with experience briefing finance leadership and Board-level audiences.

• Demonstrated ability in people leadership and team-building.

• Experience in audit, SOX, and underwriter/regulatory diligence is preferred.

• Exposure to asset-backed or collateralized lending, custody/vaulting, or lending against alternative or high-value assets is preferred.

• Familiarity with bank-partnership lending models and third-party/vendor risk management is preferred.

• Understanding of sweepstakes, gaming, or chance-based product regulation across U.S. states is preferred.

• Relevant certifications such as CAMS, CRCM, CFE, or CRCMP are preferred.

• A JD or advanced degree in a related field is a plus but not mandatory.

• Candidates must be authorized to work in the United States.

🏝️ Benefits

• Medical, Dental, and Vision insurance.

• Fertility assistance.

• Commuter assistance.

• Educational assistance benefits.

• Competitive 401(k) matching plan.

• Flexible time-off.

• Ten company-paid holidays.

• Discounts on select grading services for approved submissions.

• Flexible schedules.

• Celebrations, holiday events, and team-building activities.