Head of IT

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Formulate and implement the organization's IT strategy in accordance with business objectives and long-term aspirations.

• Guide, mentor, and advance the IT team within IT Support, Systems Engineering, and Information Security.

• Ensure the corporate IT infrastructure and cloud services maintain high levels of reliability, availability, and scalability.

• Oversee the corporate information security strategy, focusing on risk management, asset safeguarding, and adherence to regulatory requirements.

• Spearhead international certification efforts for ISO 27001, ISO 22301, and ISO 9001, encompassing policy formulation and comprehensive audit management.

• Administer the IT budget and vendor relationships, including financial planning, optimization, and contract negotiations.

• Preserve Business Continuity and Disaster Recovery plans while leading incident response initiatives.

• Propel infrastructure modernization, cloud migration, and process automation projects.

• Enhance and refine ITSM processes, SLA governance, and measures of user satisfaction.

⛳️ Requirements

• A minimum of 7 years of experience in IT, with at least 2 years in a leadership capacity.

• Demonstrated experience in leading cross-functional teams in IT Support, Infrastructure, and Information Security.

• Strong expertise in managing corporate IT infrastructure and cloud platforms.

• Comprehensive understanding of information security practices, including IAM, EDR, SIEM, and vulnerability management.

• Practical experience with ISO 27001, ISO 22301, and ISO 9001 compliance and risk management methodologies.

• Proficiency in written and spoken English at an Upper-Intermediate level.

• A strong strategic perspective, proactive ownership style, and excellent communication abilities.

• Experience with the implementation or migration of enterprise ITSM, IAM, or cloud platforms is a plus.

• Familiarity with DevOps practices is advantageous.

• Knowledge of COBIT or NIST is a plus.

• A Master’s degree, MBA, or relevant professional certifications would be beneficial.

🏝️ Benefits

• An environment that champions equal opportunities, a transparent and values-driven corporate culture, and a personalized approach for each team member.

• Competitive salary and benefits package.

• Annual performance evaluations.

• Performance bonuses for individual accomplishments.

• Loyalty bonuses that acknowledge commitment to the organization.

• Gig-contract opportunities.

• 21 paid vacation days annually.

• Paid public holidays in accordance with Ukrainian law.

• Access to corporate training and knowledge-sharing platforms.

• Complimentary English language lessons.

• Educational leave options.

• Medical insurance provided from the first day of employment.

• Sick leave and medical leave policies.

• Remote work options available exclusively within Ukraine.

• Complimentary meals, fruits, and snacks for on-site employees.