Head of Commercial Operations – iGaming, B2B Game Provider

📋 Description

• Oversee and direct commercial operations encompassing sales, account management, and customer service.

• Formulate and implement the organization’s commercial strategy.

• Expand B2B partnerships and sales channels in global markets.

• Take ownership of and assess commercial KPIs, SLA performance, and operational effectiveness.

• Propel revenue increase, profitability, GGR, ROI, and ROMI metrics.

• Enhance and automate internal commercial procedures.

• Foster transparency through forecasting, reporting, and analytics.

• Lead high-level negotiations with major partners and stakeholders.

• Strengthen existing client relationships by employing upselling and cross-selling tactics.

• Cultivate and mentor the commercial management team.

⛳️ Requirements

• Over 3 years of experience in iGaming, GameDev, or B2B gaming provider sectors.

• Established background in managing commercial or business development teams.

• Expertise in B2B sales and negotiation.

• Comprehensive knowledge of commercial and performance metrics.

• Proven experience in developing, optimizing, and scaling operational processes.

• Experience collaborating with international operators and partners.

• Strong analytical and strategic thinking capabilities.

• Proficient in English at a C1+ level.

• Professional working proficiency in Russian.

🏝️ Benefits

• Chance to be part of a fast-growing international iGaming organization.

• Impactful strategic role with a direct effect on business expansion.

• Engaging, entrepreneurial, and product-centric work environment.

• Opportunities for career advancement towards executive leadership.

• Remote-friendly international team.

• Competitive compensation package.