Government Services Program Manager

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• The program manager will serve as the main contact for government Contracting Officers (KOs) and Contracting Officer Representatives (CORs), tasked with ensuring customer satisfaction and expanding the contract.

• Supervise the management and execution of significant federal projects.

• Maintain regular communication with the KO and COR.

• Ensure customer satisfaction, as evidenced by CPARS.

• Guarantee 100% adherence to contract deliverables.

• Coordinate the operational execution of contracted work.

• Oversee the implementation, customer coordination, operational execution, and deliverable submissions for smaller federal contracts or individual Task Orders (TOs) related to larger contracts.

• Make certain that project schedules and execution align with customer expectations.

• Act as the sole customer point of contact for all project-related issues.

• Ensure satisfaction of KO, COR, and TO customers.

• Collaborate with internal support teams to manage invoices, accounts receivable, and payments.

• Work with quality and compliance teams to ensure the project exceeds both customer and Agiliti standards.

• Ensure adherence to the Quality Assurance Surveillance Plan (QASP) and conduct internal audits to validate compliance.

• Review requests for proposals and be involved in preparing compliant proposal responses.

• Facilitate, manage, and maintain documentation related to channel partners such as teaming agreements, NDAs, and addendums.

• Support responses to government requests for proposals, quotes, and solicitations.

• Assist with opportunity qualification and risk assessment.

• Participate in bid/no bid decisions and proposal review meetings.

• Carry out other duties as assigned, including mandatory training.

⛳️ Requirements

• High School Diploma or higher.

• Prior project management and/or program management experience with the federal government (preferably in a healthcare setting) or a Project Management Professional certification.

• Ability to read, write, speak, and understand English is essential.

• Must successfully complete a government background screening.

🏝️ Benefits

• Health insurance options for Medical, Dental & Vision plans.

• Short- and Long-Term Disability plans.

• Flexible Spending Accounts.

• Health Savings Accounts.

• Life Insurance Options.

• Paid Time Off.

• 401K Saving Plan with employer match.

• Employee Discounts.

• Tuition Reimbursement.

• Daily Pay program.

• Employee Assistance Program.

• Wellness programs.