German Travel Representative – Tourism Industry

This is a fully remote position, open to applicants in Greece.

📋 Description

• Answer and manage incoming calls, emails, and social media inquiries.

• Ensure high-quality service for customers, addressing inquiries and complaints in a professional manner.

• Propose and implement enhancements to current procedures to boost the accuracy and efficiency of the Customer Service department.

• Serve as the initial point of contact for premium accommodation partners, resolving basic questions and concerns.

• Report technical issues, customer complaints, and other challenges.

⛳️ Requirements

• Native proficiency in German (both spoken and written).

• Strong command of the English language.

• Experience in customer service is a plus.

• Proficient in computer use.

• Exceptional communication skills coupled with a positive attitude.

• Focus on quality and ability to multitask in a fast-paced setting.

• Capability to adapt to change and perform under pressure.

• Must hold an EU Passport.

🏝️ Benefits

• Competitive monthly salary.

• Two additional salaries per year.

• Monthly performance bonuses.

• Opportunity for remote work throughout Greece.

• Comprehensive health package.

• Equipment provided for your work.

• Opportunity to thrive in a dynamic environment and advance professionally.