German Speaking Transportation Customer Expert

This is a fully remote position, open to applicants in Greece, +1 more state.

📋 Description

• Deliver exceptional customer support for queries concerning both international and domestic transportation services.

• Aid clients in tracking shipments, scheduling logistics, and optimizing delivery within the transportation sector.

• Effectively resolve intricate logistical challenges while maintaining high client satisfaction levels.

• Collaborate with internal fleet and logistics teams to guarantee smooth service delivery.

• Keep precise records of transportation inquiries and resolutions within the company database.

• Stay informed about transportation industry regulations and service updates to provide accurate information.

• Serve as a brand ambassador, ensuring professional communication across all digital platforms.

⛳️ Requirements

• Fluency in German (both spoken and written) is essential for this position.

• Proficient in English to facilitate collaboration with the international team.

• Possession of a valid EU passport or a valid work permit for Greece.

• Excellent problem-solving abilities and a background in transportation or logistics is a significant advantage.

• A strong commitment to providing high-quality customer experiences.

• Openness to relocating to Greece for this exciting career opportunity.

🏝️ Benefits

• Competitive Monthly Salary

• Comprehensive Paid Training on transportation systems and industry best practices.

• Health Insurance coverage.

• Fully Funded Relocation Package (flight, transfer, hotel) to ensure a smooth transition to Greece.

• Monthly Performance Bonus for top performers.

• Two Additional Salaries Per Year (13th and 14th salary) to help you achieve your financial goals.

• Opportunities for professional growth and career advancement within the transportation industry.