German-Speaking Support Agent

This is a fully remote position, open to applicants in Greece.

📋 Description

• Provide assistance to customers through phone, email, and chat regarding reservations, payments, cancellations, refunds, and general inquiries — primarily in German (support in English will be offered when necessary).

⛳️ Requirements

• Proficient in German (C1+ level)

• Proficient in English (B2+ level)

• EU citizenship is mandatory

• Basic computer literacy

• Excellent communication and multitasking skills

• No prior experience needed (background in customer service or hospitality is advantageous)

🏝️ Benefits

• Performance bonus of up to 10%

• Meal allowance of up to €100/month (Edenred)

• Assistance with relocation provided

• Comprehensive paid training and a well-structured onboarding program